Stage 1 Restoration charges the EXACT Shipping fee’s required to get your package to your door. (Not an inflated Rate like most vendors) Because we charge the EXACT amount we cannot provide the shipping fee’s at the time of “check out”. We basically have to pack your order at which point we can then weigh it and submit the information into our shipping software. At that point we will know the exact amount. Shipping Rates start at $6 for a Padded Envelope shipped via the US Postal Service. UPS Shipments start at about $12 and go up from there depending on the size of the box as well as the weight. If you would still like an estimate please e-mail me and I’ll do my best to get an estimate of the shipping fee’s for you.
We package our products with care but if you would still like Insurance placed on your order for ANY please check the “Yes” box when asked during check out. In most cases Insurance covers damaged parts & lost shipments. UPS only includes $100 of insurance with each shipment. Any amount higher than $100 needs to be requested and there exact rate for that insurance will be charged.
Please be sure to type in your “Ship to” address 100% correct. Stage 1 Restoration will not be responsible for additional shipping fee’s to re-deliver a package due to the wrong address.
After looking at the Warranty time frame from each company we deal with it appears they’re all limiting their Warranty Period to 30 Days. Part of the reason there is a time limit is because the shipping companies only allow so many days to put in a claim IF it was there fault a part was broke or damaged. If you’re doing a Frame Off Restoration that is going to take Months or Years please check your products when they arrive! Nobody takes parts back “Months” or “Years” after the purchase date. You’ll want to inventory your parts as well making sure the quantity is correct as well as the correct parts being sent.
So with that being said our Warranty Period will also be 30 Days. These are some of the guidelines that are also in place with all of these companies:
Returns must be in there original – unmolested packaging so we can re-sell to a future customer as a “New Item”. The product cannot be altered, scratched or marked up in anyway. You wouldn’t want to receive a “used item” nor do we want to sell the next guy a “used item”. Returns are accepted up to 30 Days. This is pretty common throughout the United States. Electrical Parts are typically not a returnable part. Very few companies will allow a return on an electrical part.
Restocking Fee on returns. This ranged from 20% to 25%. Stage 1 Restoration will stick with 20% if we charge one at all.
Shipping Fees. This one is touchy. Shipping Fees are paid to the Delivery Services to deliver your products. They’re not going to refund those fees in any situation. I compare this to purchasing a part locally. If you decide to return it you’ll get your money back but not the gas money you used to get there. Shipping Fees are basically like gas money. In most cases NONE of these companies refund the shipping fees. If you purchased a part that is a different year than what we list the part for and want to return it because it didn’t fit or work you will be responsible for the return shipping fees!
Stage 1 Restoration will take this case by case but in most situations shipping fees will not be refunded.
RA Number required for ALL Warranty or Return Items. Call us first to discuss your situation. At that time we’ll give you an RA Number which will tell us what to do with that product when it arrives. As mentioned earlier Returns are accepted up to 30 Days.
Legendary Auto Interiors
The Parts Place